Venue: Meeting Room, Ground Floor, Block B, Mawar Apartments, Jalan Jati 2, Taman Gohtong Jaya, Genting Highlands, Pahang.
Date & Time: Saturday, 13th June 2020 at 2.00 p.m.
Confirmation of 109th Committee Meeting Minutes
The minutes which was signed and posted on the notice boards was confirmed without amendment.
Matters Arising
Security Services
The security services’ performance by the former security provider, Bertam Security Services Sdn Bhd (Bertam) for May 2020 dropped to 5.6/10. Overall performance was not satisfactory.
| Month | Oct 19 | Nov 19 | Dec 19 | Jan 20 | Feb 20 | Mar 20 | Apr 20 | May 20 |
| Rating | 6.1 | 6.0 | 6.2 | 6.2 | 6.2 | 5.9 | 5.7 | 5.6 |
As per our last meeting, Bertam’s services was terminated w.e.f. 01/06/2020 and Nusantara Security Sdn Bhd (Nusantara) commenced their services on the same day. Nusantara’s performance, so far, is satisfactory.
Cleaning Services
Cleaning services’ rating for May 2020 increased to 7.5/10. Overall performance was good.
| Month | Oct 19 | Nov 19 | Dec 19 | Jan 20 | Feb 20 | Mar 20 | Apr 20 | May 20 |
| Rating | 7.1 | 7.1 | 7.2 | 7.3 | 7.4 | 7.4 | 7.4 | 7.5 |
Suggestions & Complaints
There were no complaints or suggestions received in May 2020.
PPAM Accounts
May 2020 income was RM122,283.93 with a surplus of RM40,359.27 and there was no significant expenditures incurred in this montharapet wall height at Block D lan gate and RM2300. May 2020 electricity charges was RM9,656.05arapet wall height at Block D lan gate and RM2300.
Highlights of the Income and Expenditure Statement are as follows:
| In RM | Feb 20 | Mar 20 | Apr 20 | May 20 |
| Income | 116,455 | 116,320 | 115,370 | 122,284 |
| Cost Of Services | 69,226 | 66,194 | 52,867 | 54,800 |
| Gross Profit | 47,229 | 50,125 | 62,503 | 67,484 |
| Other Income | 14,376 | 7,639 | 10,751 | 11,689 |
| Total Income | 61,605 | 57,764 | 73,254 | 79,173 |
| Admin & Operating Expenses | 63,462 | 37,745 | 60,097 | 38,814 |
| Surplus/Deficit b4Tax | (1,857) | 20,020 | 13,157 | 40,359 |
From the Balance Sheet, the following significant figures were noted:
| In RM As At | 29/02/20 | 31/03/20 | 30/04/20 | 31/05/20 |
| Fixed Deposits | 1,081,156 | 1,081,160 | 1,084,624 | 1,086,658 |
| Maintenance Receivables | 66,883 | 165,227 | 153,624 | 183,069 |
| Sinking Fund | 1,242,713 | 1,219,101 | 1,223,660 | 1,235,220 |
| Surplus C/F | 1,081,361 | 1,101,381 | 1,114,538 | 1,160,276 |
Outstanding Payments
The top defaulters as at 12/06/2020 and the actions taken are as follows: –
| Rank | Unit | Owner | O/S (RM) | Mths | Actions Taken |
| 1 | B9B | LEE LOK MOOI | 109,548.45 | 266 | Liaison with lawyer – Sri Dev & Naila. |
| 2 | B10F | TAN CHIN FOONG | 101,722.38 | 183 | Liaison with lawyer – Sri Dev & Naila. |
| 3 | A6K | YIP NGUK YIN | 2,360.46 | 14 | Owner did not pay outstanding as awarded by Tribunal. Submitted to Tribunal on this matter on 09/12/2019. |
| 4 | C17B | TEE KEN PING | 2,726.14 | 8 | 2nd NTD issued on 11/03/2020 and to submit to Tribunal. |
| 5 | C18A | TEE KEN PING | 2,726.14 | 8 | 2nd NTD issued on 11/03/2020 and to submit to Tribunal. |
| 6 | C10L | TAN JOON YIAN | 2,167.94 | 8 | 2nd NTD issued on 11/03/2020 and to submit to Tribunal. |
| 7 | D13L | LEE LIP WOOI | 2,100.81 | 8 | NTD was issued on 12/06/2020 |
| 8 | A3G | LEOW TING YON @ LIEW SING | 1,262.17 | 5 | NTD was issued on 12/06/2020 |
| 9 | A17E | YEO KENG CHOONG | 1,262.17 | 5 | NTD was issued on 12/06/2020 |
| 10 | B11G | TEE SWEE HOO | 1,258.65 | 5 | NTD was issued on 12/06/2020 |
| 11 | B13G | SJAHRIAL ONG | 1,257.69 | 5 | NTD was issued on 12/06/2020 |
| 12 | A3I | CHONG HING VOON | 1,164.52 | 5 | NTD was issued on 12/06/2020 |
| 13 | B16F | ONG AIK LAY | 925.62 | 5 | NTD was issued on 12/06/2020 |
| 14 | A6I | PERFECT REALTY SDN BHD | 913.57 | 5 | NTD was issued on 12/06/2020 |
| 15 | B12J | TAN AI CHIN | 913.57 | 5 | NTD was issued on 12/06/2020 |
| 16 | D2J | CHOONG MOI LAN | 913.57 | 5 | NTD was issued on 12/06/2020 |
| 17 | D13I | HENG KAI HIYONG | 913.57 | 5 | NTD was issued on 12/06/2020 |
| 18 | A5I | NG SIEW LAN | 905.01 | 5 | NTD was issued on 12/06/2020 |
| 19 | C3F | LEE FOOT CHOY | 881.02 | 5 | NTD was issued on 12/06/2020 |
| 20 | A16H | PUAH KIM WEE | 702.67 | 5 | NTD was issued on 12/06/2020 |
| 21 | D17H | LIM AH YEE | 709.22 | 5 | NTD was issued on 12/06/2020 |
| 22 | B7K | YAP CHE CHENG | 681.99 | 5 | NTD was issued on 12/06/2020 |
| 23 | B16E | ONG AIK LAY | 669.99 | 5 | NTD was issued on 12/06/2020 |
| 24 | C15E | NG KIM CHEONG | 661.16 | 5 | NTD was issued on 12/06/2020 |
| 25 | B2E | CHUA SENG KHOON | 661.14 | 5 | NTD was issued on 12/06/2020 |
| 26 | B6B | CHUA HENG TEE | 661.14 | 5 | NTD was issued on 12/06/2020 |
| 27 | C9K | LIM THIAM CHOY | 661.14 | 5 | NTD was issued on 12/06/2020 |
| 28 | C16K | YOONG SIEW FOONG | 661.14 | 5 | NTD was issued on 12/06/2020 |
| 29 | D2K | ENG FUI KUAN | 661.14 | 5 | NTD was issued on 12/06/2020 |
| 30 | C2B | TAN CHAI OU | 657.24 | 5 | NTD was issued on 12/06/2020 |
| 31 | A11E | SUNG FOOK KEONG | 629.15 | 5 | NTD was issued on 12/06/2020 |
| 32 | D11L | SEOW WAH KHAM | 1,024.85 | 4 | To proceed with admin action |
| 33 | B7H | WAN CHOW SENG | 527.81 | 4 | To proceed with admin action |
| 34 | D9L | YANG GUONONG | 733.21 | 3 | To proceed with admin action |
| TOTAL | 246,226.44 |
Actions On Top Defaulters – Units B/09-B & B/10-F
Building Manager had written a 4th letter to Jabatan Penilaian & Pengurusan Harta on the auction of the units to recover the outstanding and a copy of the said letter was sent to the Prime Minister Dept for more effective response.
Unit B/09-B (Lee Lok Mooi) – Lawyer Messer. Sri Dev & Naila had written to the Insolvency Department to set a date for creditor’s meeting to seek the possibility to auction the unit.
Unit B/10-F (Tan Chin Foong) – Lawyer had written to Maybank to clarify whether the defaulters have settled their loan with the bank. However, the bank is not being co-operative and the file cannot be located. Building Manager to liaise with lawyer on next course of action.
Breakdown Of Lifts
There was 1 lift (Lift C-1) breakdown in May 2020.
| Month | Dec 19 | Jan 20 | Feb 20 | Mar 20 | Apr 20 | May 20 |
| No. Of Breakdown | Nil | Nil | Nil | Nil | Nil | 1 |
Other Matters
Record & Actions On Abandoned/without Stickers Vehicles In Car Park
As of May 2020, the record is as below: –
| Month | Dec 19 | Jan 20 | Feb 20 | Mar 20 | Apr 20 | May 20 |
| No. Of Vehicles | 21 | 14 | 15 | 14 | 15 | 9 |
On 07/05/2020, a notice was issued on 6 abandoned vehicles parked in the car park for the owners of these vehicles to response to us. As there was no response, will proceed to lodge police report on these abandoned vehicles as to remove them accordingly.
Proposed To Replace 600 Amps Electrical Busduct For Owners’ Units At Block A & B High Zones
The Committee agreed to replace the remaining problematic electrical busducts to electrical cables at Blocks A & B high zones (Level 9 to Level 18) progressively as to avoid frequent breakdowns.
Building Manager has finalized the costing of the work for accuracy as according to the tender exercise carried out in May 2019. The cost to replace the electrical busducts to electrical cables at Block A high zones 1 & 2 is RM90,640.00 quoted by Jaya Tech Engineering Service Sdn Bhd (Jaya Tech). Since Jaya Tech was the contractor who carried out similar works at the low zones of Blocks A & B, Committee agreed to award this work to Jaya Tech at RM90,640.
Proposed Minor Renovation Of Staff Quarters At Block D Basement 3
The architect is in progress to resubmit the renovation plan to Majlis Perbandaran Bentong for approval.
For the fit-out works, received quotations from 3 contractors and their cost ranges from RM158K to RM184K as per the summary of quotations attached. The Committee decided to interview contractors Ding Foong (M) Sdn Bhd and ICraye Concept on their costings and construction details before award.
Meanwhile, Building Manager had invited 2 contractors to quote for the M&E system (fire fighting system) and waiting for their submissions.
Repair Of Sinking Road Beside Block A
The above work awarded to Ding Foong (M) S/B will commence soon.
Proposed Canopy At Waiting Area Beside Bunga Raya Exit
Committee agreed to this proposed canopy however, as it will be built at the public road, it was decided to obtain approval from the local authority before proceeding with this installation. The cost to install stainless steel structure will be examined and Building Manager to act accordingly.
Rental Of PPAM’s Units
The tenant of D/02-C took over the unit on 18/05/2020 and tenancy will commence as from the same date. As this tenant was recommended by Mr. KB Woo, who had also recommended other tenants to us, proposed to pay him RM2,400 being recommendation fee. For info, the monthly rental of this unit is RM2,800 and the tenancy agreement is being prepared by us. Committee agreed to this proposal.
Proposed Mawar Apartments’ Logo
Notice was sent to all proprietors for their submission of their proposed logo for selection. As of today, received a submission only.
Proposed Lighted Sign Board At Perimeter Fencing Facing Main Road
In-house maintenance had installed lightings inside the signboard and it is quite prominent especially at night.
Proposed Retractable Stainless Steel Gate At The Guard House Entrance
Received a quote from contractor, Tren Industries Sdn Bhd and the details are tabled as below : –
| Description | Manual | Motorized |
| Option 1: Aluminum retractable gate (trackless) | 16,800 | 22,700 |
| Option 2: Stainless steel retractable gate (trackless) | 20,800 | 25,800 |
The above is for supply and installation of retractable gate only excluding electrical and road works. Additional costs are necessary to install electrical supply to the proposed gate and to level the uneven road, the proposed gate requires a level surface to operate smoothly, in front of the Guard House including a monsoon drain. In view of the additional works/costs for the above installation, Committee decided to KIV this installation.
Budget For Y2020/Y2021
The amended budget was approved by Committee.
Proposed Lockers For Residents Parcels
Received 2 proposals for parcel lockers from Focus Action Sdn Bhd (Focus) and Parcel365 Sdn Bhd (Parcel365). Focus quoted a 40-door electronic parcel locker at RM30,000 for outright purchase and RM2,500 for monthly rental. Focus does not have profit sharing scheme.
Whereas, Parcel365 has yet to revert on our requirements and will pursue this matter before recommending for approval.
Leaking Fire Hydrant Pipe At Block D
It was noted that water was leaking from a damaged underground pipe to a fire hydrant at Block D and water was seeping down the slope effecting Bunya Raya’s BBQ area. As to prevent further damage to the slope and after consulting our Executive Committee, contractor – CSK Workshop was engaged to resolve the leakage as soon as possible. The damaged pipe was repaired on 10/06/2020 and site made good on the next day.
Proposed Replacement Of Security Guard Tour System
The present 2 units handheld devices of the electronic guard tour system are faulty and these devices had been repaired on several occasions. Furthermore, the software is also giving some problems. One of the devices is beyond repair and a new device costs RM1,900. In view of the frequent breakdown of these devices incurring running costs, proposed to replace the entire system. Based on this, obtained 2 quotations for a new system and they are tabulated as below: –
| No. | Description/Contractor | P Merit Eng (RM) | LNLS Solutions (RM) |
| 1 | Supply 2 nos. Guard Tour Electronic Handheld Clocking Device | 3,900.00 | 4,400.00 |
| 2 | Supply only 200 pcs check points | 1,300.00 | 4,000.00 |
| 3 | Setting up software and training | 350.00 | 250.00 |
| TOTAL | 5,550.00 | 8,650.00 |
After consideration, Committee decided to purchase a new guard tour system from P Merit Engineering at RM5,550.00.
Maxis Broadband’s Claim For Refund Of Security Deposit
Maxis BroadBand Sdn Bhd (Maxis) wrote to us to request for the refund of their security deposit with respect to the termination of the agreement in Y2012, on the usage of room/space for the operation of their tele-communication system in Block A. Committee decided not to entertain Maxis on this matter as they could not produce a copy of the tenancy agreement and the 6-year limit of the Limitations Act 1953 has expired.
Shortfall Service Charges & Contribution To The Sinking Fund Of 2 Units
It was noted that 2 units services charges and contribution to the sinking fund were incorrectly calculated and billed the owners from Y2017. This occurred when the calculation of the services charges and contribution to the sinking fund were changed from square feet to share units. This resulted in shortfall of charges and sinking fund from these 2 units.
We have written to both the units’ owners and one of the owners argued that it is not fair to charge this shortfall now as it was our mistake made in Y2017. Furthermore, we had confirmed that the calculation was correct when this said owner enquired in the same year. As the other owner did not object to paying the shortfall, the Committee decided to proceed to charge the shortfall to both the owners and submit to the Tribunal if any owners failed to pay the shortfall.
Management Staff Monthly KPI Report
One of Committee members suggested to include in our monthly meeting the Key Performance Index (KPI) of the management staff and Building Manager to act accordingly.
Proposed 10th AGM
Committee decided to hold the 10th AGM on 25/07/2020(Sat) in accordance to the SOP for prevention of Covid-19.
Owners’ Emergency Contact Person
Committee decided that in view of the numerous owners who are quite elderly, it would be prudent to keep a record of the owners’ contact person(s) for liaison during emergencies. Building Manager will issue a notice on this matter for all owners to revert.
Next Meeting
The next Management Committee meeting will be held on 25th July 2020 (Sat) immediately after the 10th Annual General Meeting at Meeting Room, Ground Floor, Block B, Mawar Apartments. The meeting ended at 4.00 p.m.
